Computer Defect and Workmanship Warranty
Note: This warranty is for Horstman Computers-manufactured and refurbished computers only. For all other items, please refer to that manufacturer's warranty.
All Horstman Computers manufactured new computers or our refurbished computers come with a limited parts and labor warranty of either 1-year on new systems or 90 days for used systems. See Store and your invoice for details of the warranty length. This covers all parts of the computer that have a manufacturing defect for the warranty period, including the labor to replace those parts. Certain restrictions and exclusions apply (see below). This is a carry-in warranty. A local on-site warranty is available for an additional annual fee of $149.99 for standalone systems. Servers, workstations, and other network items can be extended by requesting a quote.(Service is limited to a 20-mile distance from our store, with a small fee for additional mileage.)
During the hardware warranty period, we will be glad to provide, at no additional cost, limited phone support for general questions about using the computer, using preinstalled programs, and using additional and/or specific hardware.
Horstman Computers warrants that computers manufactured or refurbished by Horstman Computers are free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. A customer's dated sales receipt is proof of the date of purchase. This warranty extends only to the original owner and is not transferable.
For warranty service, customers may call Horstman Computers at 608-514-8000
This limited warranty does not cover the following:
All Horstman Computers manufactured new computers or our refurbished computers come with a limited parts and labor warranty of either 1-year on new systems or 90 days for used systems. See Store and your invoice for details of the warranty length. This covers all parts of the computer that have a manufacturing defect for the warranty period, including the labor to replace those parts. Certain restrictions and exclusions apply (see below). This is a carry-in warranty. A local on-site warranty is available for an additional annual fee of $149.99 for standalone systems. Servers, workstations, and other network items can be extended by requesting a quote.(Service is limited to a 20-mile distance from our store, with a small fee for additional mileage.)
During the hardware warranty period, we will be glad to provide, at no additional cost, limited phone support for general questions about using the computer, using preinstalled programs, and using additional and/or specific hardware.
Horstman Computers warrants that computers manufactured or refurbished by Horstman Computers are free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. A customer's dated sales receipt is proof of the date of purchase. This warranty extends only to the original owner and is not transferable.
For warranty service, customers may call Horstman Computers at 608-514-8000
This limited warranty does not cover the following:
- Any problems with software beyond the limited telephone support as outlined above.
- Any problems with or caused by software that has been added (that did not come with the system).
- Any problems with or caused by hardware that has been added (that did not come with the system).
- Any files or data that have been deleted or lost by any means.
- Any other equipment that comes with a manufactures warranty.
- Any consumables.
- The warranty does not include liability for data loss due to defective hardware.
